Sunday, January 18, 2009

session 1, week 1

The first sentence of the syllabus contains my thumbnail definition of social computing: Social computing is an umbrella term for technologies and virtual spaces that allow users to create, describe and share content, and for the communities that arise around them. Challenge this definition by making reference to the Session 1 readings. How does the term relate to others, such as social software, social networks, online community and Web 2.0? Conclude by crafting your own definition of social computing, and how it relates to topics you hope to explore in this course.


Boyd and Ellison give a good overview of the history of “social network sites” (SNSs) and trace the evolution of SNSs, from Friendster to MySpace. According to the authors, social network sites are, first and foremost, “web-based services.” They allow users to experience three types of services: 1) “construct a public or semi-public profile within a bounded system”; 2) “articulate a list of other users with whom they share a connection”; and 3) “view and traverse their list of connections and those made by others within the system.” Building on this definition, the authors discuss in some depth how and to what extent information is and can be shared in major SNSs. What they illuminate is that “sharing,” as practiced in SNSs tends to take place among “homogenous populations,” who often form “segregated” groups based on age, gender, educational level, ethnicity, nationality, and so forth.

The publication date (1993) of Dibbell’s piece first caught my attention. Although my memory is not serving well in recalling how prevalent computers and virtual reality (VR) sites, in particular, were in 1993, it is safe to say that technological innovations between then and now have certainly made computers and VR sites far more relevant to our daily lives. Yet, what this article explores – ethics in the world of virtual reality – is still very current today. Dibbell documents the Bungle Affair, a serial rape case in an online community called LambdaMOO, and how this incident stirred a series of interactive and participatory debates among users as to what legal measures, as if this was in real life, should be taken to penalize Mr. Bungle.

Beer and Burrows examine the genealogy of Web 2.0, which is defined as “a device to refer to a cluster of new applications and related online cultures.” In addition, Web 2.0 typically possesses “a conceptual unity only to the extent that it is possible to decipher some significant socio-technical characteristics that they have in common.” This article was informative and accessible for a social networking novice like me, as it outlines concisely various ways in which Web 2.0 are put into practice (e.g. social networking sites, blogging, wikipedia, operating software).

Nardi et al and Herring et al both focus on blogs; “blogging” and “weblogs,” respectively, to use their terms. The two articles examine blogs from two different angles. Nardi et al discuss the extent of interactivity in blogging, which is quite limited because of the “asymmetrical” relationship between bloggers and readers (227). As far as their research outcome is concerned, while select bloggers were fairly unconcerned about issues of privacy (they wouldn’t mind sharing), readers were more indifferent to what bloggers post. So there is a gap in the level of commitment and interest between bloggers. Herring et al are interested in classifying “weblogs” (or blogs), which are defined specifically as “frequently modified webpages in which dated entries are listed in reverse chronological sequence” (1).

I found Tenopir’s piece particularly thought-provoking. She discusses how the spread of social networking and Web 2.0 could potentially undermine the quality of professional research and scholarship. She fears that even professional researchers are beginning to act amateurish and turn to, if not completely, open-access, online resources (online databases, in particular).

With myriad quick, easy, online references at researchers’ disposal, what makes professional research professional? What we learn in the web (via Web 2.0) and in books, for instance, are different from one another, and if so, how do they relate to one another? These are questions I am interested in exploring in this course and in my research.

Having gone through these readings, I still find the suggested working definition of social computing quite fitting – that it is “an umbrella term for technologies and virtual spaces that allow users to create, describe and share content, and for the communities that arise around them.” But what technologies and virtual spaces do we find under the umbrella of social computing? Building on the readings, we can perhaps elaborate this definition a little by adding specifics. For instance, social-computing technologies are commonly related to Web 2.0, and virtual spaces can be textual, audio-visual, and hybrid of both.

These basic conceptions of social networking prepare us for further exploration: e.g. how social networking operates, how its content is constructed (building on what sources of information, or can we know about sources?) etc. These observations certainly will help navigate my inquiry into the interplay and interface, if any, between online, web-based research and conventional, bookish equivalent.

4 comments:

  1. Re Tenopir's comments, there has always been a struggle within LIS to be professional, yet understand the experiences of the people to whom we provide service. Conducting Web searches as opposed to professional article database searches may be 'amateurish' in some situations, but might also be smart, valuable and responsive in others.

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  2. I wish Keen had done something along the lines of a random sample in different areas (published articles, news, etc) that was maybe passed on to a panel of subject matter experts to evaluate. I wouldn't think it would be that difficult and he would have had supporting grounds for his assertions. I'm guessing peer reviews and other review methods are still widely used in the production of the majority of "high quality" content that keep the material to a somewhat strict standard.

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  3. Hi Akiko,
    I agree that Tenopir's article brings up some interesting considerations. Although Keen's "doom and gloom" point of view can be hard to swallow, he has some valid points about Web 2.0 making it difficult to discern accurate, high quality information. Therefore, it's important for us to be able to critically evaluate the information we consume. Even print materials that go through editors,publishers, etc. don't necessarily contain quality information. However, I would challenge Keen's idea that Web 2.0 is "killing our culture." Different information needs can be satisfied by different means and resources. In some situations, participation and free exchange of ideas is beneficial. Is it elitist to think that only experts/professionals can provide worthwhile Internet content? On a side note, what both bothers and intrigues me is the anonymity of the Internet. It would be great from an information seeker's point of view to know who is contributing content. However, one of the things that entices me to feel (somewhat) free to participate is the anonymity.

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  4. Re to Dr. Gazan, Dean Kim, and Kat:
    I believe that ultimately, Web resources and traditional source bases (e.g. books, articles, theses and dissertations in print) complement and overlap each other (perhaps I could explore this in my project...). And we can never underestimate the use of the Web in research. We might find a best book review on Amazon.com by an anonymous author rather than in JSTOR and come across digitized rare books, manuscripts or images of your interests that we do not find in our research libraries. Research method is constantly evolving and so is reviewing process (including who is reviewing) to determine what makes “high quality” content. Taking a course like this one is perhaps a good place for bookish researchers to step outside their comfort zone and explore how they could to relate social computing experience to their research and scholarship.

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